D.M. Keith Chooses iDealFile to Digitise Sales Admin Processes

Sep 7, 2020

D.M. Keith has completed a site-wide rollout of iDealFile – the digital deal file platform from MotorDocs.

The award-winning iDealFile platform, which is now installed at all 10 ŠKODA, HONDA and SEAT sites across Yorkshire and Lincolnshire, will streamline post-sale document management and support centralised sales administration as the business looks to ensure it is running as efficiently as possible.

Having approached MotorDocs at the height of the Covid-19 pandemic, the D.M. Keith Management team was keen to find an innovative partner that could help them get an effective digital document solution up and running as quickly as possible.

Within a matter of weeks from the contract being signed, iDealFile was installed at all 10 D.M. Keith sites and - thanks to an agile mix of virtual, onsite and in-house training – all sales personnel quickly made the switch from paper-based processes to digital workflows.

With iDealFile in place, D.M. Keith sales teams now have a centralised and secure space online to manage all documentation, which is accessible at any time. There is no longer a need to manually handle or store huge volumes of paper which brings significant financial, compliance and environmental benefits.

The iDealFile platform also comes with iShare – a simple and secure file-sharing portal which makes it easy for sales teams to share documents with customers including an e-signature feature for remote / contactless authorisation of key documents.

This contactless capability has played a key role in enabling D.M. Keith to operate effectively in line with social distancing requirements and offer a seamless digital sales experience for its customers.

Martin Nield, Sales Director at D.M. Keith, said: “In iDealFile we have found a cost-effective and feature-rich digital document solution that is already delivering significant time and financial savings. With MotorDocs we have a partner that really understands the automotive retail environment and their experience of rolling out digital document management systems to big dealer groups ensured our sales teams made the digital transition very quickly.

“As we look towards the last quarter of this year and beyond we can be confident that we are maximising efficiencies and productivity across all of our sales departments – freeing up time for our teams to focus efforts on sales generation and delivering the exceptional customer service people have come to expect from our family run business.”

Andy Mee, Joint Managing Director at MotorDocs, added: “We’re delighted that D.M. Keith picked iDealFile as their digital deal file solution. To have been operating for more than 50 years and be the UK’s largest privately owned ŠKODA retailer, there is a clear desire in the business to always find better and smarter ways to work. The move to digital document management with MotorDocs is another example of that pioneering spirit in action.”

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