MotorDocs Appoints Karen Charlesworth as Key Account Manager

Oct 15, 2020

As demand for MotorDocs digital document solutions continues to surge, we are delighted to welcome Karen Charlesworth to our Client Services Team.

Reporting directly to Operations Director Georgina Silver, Karen will ensure seamless project delivery and product implementation helping to maintain the exceptional customer service levels that MotorDocs is known for.

In addition, she will provide ongoing account management to ensure clients are maximising the potential of our iDealFile and iServiceFile platforms – supporting requests to tailor systems and providing support to on-site consultants.

Karen has enjoyed 22 years in the motor industry building extensive sector knowledge working with 20 marques. Her last 16 years have been spent at the Sytner Group culminating in a role as Divisional Head of Department for database management, marketing, websites and system implementation - supporting up to 24 businesses.

MotorDocs Operations Director, Georgina Silver, commented: “I’m thrilled to be welcoming Karen to the MotorDocs team. The popularity of our products is at an all-time high and Karen will have an important role to play in ensuring our customers can enjoy the benefits of digital sales and aftersales processes as quickly and easily as possible.

“Her organisational skills, impeccable time management and automotive business knowledge are a powerful combination that will enable her to hit the ground running.”

Karen Charlesworth added: “I’m excited to be working with and for a great team and company who have developed a game-changing, innovative and award-winning product portfolio. I look forward to helping our clients access these digital solutions in the best way possible and building my knowledge further in this space.”

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