MotorDocs powers CDK Global launch of Digital Documents

Oct 27, 2020
2 mins

Today (27 October 2020), CDK Global launched Digital Documents, which equips dealerships with tools to digitise post-sale processes and reduce paperwork. Powered by MotorDocs, CDK Digital Documents is the latest solution to be launched under the Connected Systems portfolio of products, which integrates with the CDK Dealer Management System (DMS) improving efficiencies and enabling the smoother running of dealerships across the UK.

COVID-19 has prioritised the need for retailers to embrace reliable and efficient digital tools, which not only streamline processes, but also allow for safe and secure transactions and sales. CDK Digital Documents will address this need by providing dealerships with access to MotorDocs’ leading document management solution iDealFile. The solution seamlessly integrates with both Autoline Drive and Autoline Revision 8 to turn unsecured, paper-based sales documents into secure, digitally signed, visible and auditable data.

With a focus on improving customer service, streamlining processes and ensuring transparency and compliance, iDealFile has numerous advantages for dealers. They can maximise security by reducing the need for paper documentation, instead placing data and documents in a fully protected, secure cloud area, and the contact-free signature feature enables customer to sign documents digitally on their own device.

iDealFile greatly increases productivity, cutting up to four hours per deal file thanks to the automatic extraction of post-sale documentation from the DMS. What’s more, dealers can benefit from cash cost savings of at least £4 per deal file – which more than covers the cost of the license fee, thanks to lower print, paper storage and retrieval cost.

The solution also boosts dealers’ environmental credentials by removing at least 90% of paper requirements from sales departments, reducing carbon footprints and supporting sustainable business practices.

Peter Haynes, Managing Director of Howards Motor Group commented: “It’s the perfect fit for us. By digitising our post-sale processes and removing huge volumes of paperwork, we have delivered significant cost savings and efficiencies already. We have a level of transparency and compliance we could only have dreamed of in the paper world. For us, this is about much more than document storage. The introduction of iDealFile has and will continue to improve workflow right across the group – the ability to capture signatures remotely and in a contact-free way is just one example of the added-value functionality that iDealFile offers and is a real win in the current times.”

MotorDocs’ Joint Managing Director, Andy Mee, added: “MotorDocs and CDK Global are automotive industry innovators and this collaboration makes it easier for retailers to unlock the commercial benefits of fully integrated intelligent digital document management. By working together, we are supporting the sector as it works through current challenges and providing a powerful platform to help accelerate business growth when opportunities allow.”

Joaquim Croca, VP commercial at CDK, said: “We know the pressure that the last few months have placed on our customers and their existing systems, and we want to support them throughout these challenging times. We listened to our customers, focusing on helping them emerge from this period stronger than before. Greater connectivity and digital tools were clear and immediate requirements. Our launch of Digital Documents is a significant step for our customers on their digitisation journey.”

iDealFile is the first solution to be launched as part of Digital Documents, with the integration of iServiceFile set to follow in early 2021. Designed by automotive aftersales experts to help dealers manage all service and repair documents, iServiceFile will significantly increase warranty claim approvals.

For more information, read the Digital Documents page on the CDK Global website.

Dealerships that don’t use a CDK Global Dealer Management System (DMS) can still easily integrate our iDealFile and iServiceFile software into your business in the usual way – please contact us for a demo or to find out more.

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